Skip to main content

JUCY Terms and Conditions

 

JUCY Australia car and campervan rental terms and conditions

Download PDF

Greenlight Giveaway terms and conditions

The boring bits:

Following the rules didn’t get us to where we are today, but the boss says we need ‘em for this giveaway. So, know this:

  • By entering our Greenlight giveaway, you’re confirming you’re 18 years or older.
  • Prize is in the form of voucher and is redeemable for JUCY campervan products only.
  • This prize cannot be combined with any other promos or discounts.
  • Bookings must be confirmed through our reservation team – Call: 0800 399 736 (NZ), 1800 150 850 (AU, or Email: [email protected].
  • The prize must be consumed by 28 May 2024.
  • The winner will be drawn on 28 May 2023 and announced via our social media channels. By entering, you give us permission to announce your name publicly as the winner.
  • No purchase is necessary.
  • The prize cannot be split into more than one hire.
  • The prize is not transferable 
  • The prize includes standard Risk Taker excess reduction (other options can be purchased by the hirer), unlimited KMS, and 24-hour roadside cover
  • Subject to availability, minimum hire periods apply.
  • By entering, you’re confirming you release JUCY, Travello, YouTube, Facebook, and Instagram of any responsibility, and also agree to YouTube, Instagram’s and Facebook’s terms of use.
  • Standard JUCY Terms and conditions apply.
  • $250 Travello Voucher must be used in one transaction. Cannot be used with any other coupon codes. 

Standard JUCY competition terms and conditions

1. These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Rules (" Rules") and apply to competitions included on the www.jucy.com.au website or any of our other websites (" Competition"), unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Rules.

2. Rules specific to each Competition are displayed in a notice included on the www.jucy.com.au web page posting for such Competition (" the Competition Notice") and are incorporated herein. In the event of discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.

3. JUCY PTY LTD (“JUCY”) reserves the right to cancel or amend the Competition, the Competition Notice or these Rules at any time without prior notice. Any changes will be posted either within the Competition Notice or these Rules.

4. In the event of any dispute regarding the Rules, Competition Notice, conduct, results and all other matters relating to a Competition, the decision of JUCY shall be final and no correspondence or discussion shall be entered into.
Qualifying Entrants

5. Employees of JUCY or any company involved in the Competition or any advertising agency or web company connected with JUCY or any such persons subsidiary or associated companies, agents or members of their families or households, are not eligible to enter the Competition. JUCY reserves the right to verify the eligibility of all entrants.

6. Additional eligibility requirements may apply to a specific Competition, e.g. a valid passport, visas and/or driver’s licence will be required if the Competition is a car or includes travel outside New Zealand and/or car hire.

7. By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete.

8. JUCY reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.

9. In the event that any entrant is disqualified from the Competition, JUCY in its sole discretion may decide whether a replacement should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.
Competition Entries

10. Only one entry per person per Competition is allowed and multiple entries will result in an entrant being disqualified (unless this is a photo competition, where more than one entry is acceptable but only one entry can win). Where a winner has been selected and JUCY discovers or has reasonable grounds to believe the winner has made more than one entry, JUCY reserves the right to select an alternative winner. Any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.

11. Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.

12. Proof of posting or emailing cannot be accepted as proof of delivery. JUCY cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.

13. Entrants should note that unless stated otherwise, JUCY does not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material.

14. You must answer all questions on the Competition form to be eligible.

15. Competition participants (" Competitors") must be 18 years of age or more.

16. The Competitors biographical details and names and photographs and audio-visual recordings of the Competitors may be used for publicity purposes in all media by JUCY and Competitors agree that they must make themselves available for this purpose.

17. All photos/video/media submitted to JUCY becomes intellectual property of JUCY to be used in this and any further advertising/promotions.

18. Competitors agree that they will if requested by JUCY, appear in a “trailer” or other advertisement designed to promote the company.

19. Where the prize is a trip, Competitors agree that the winner will make themselves available on request for promotional photographs and video and that JUCY may transmit and authorise the transmission of the edited recording, together with their photographs and biographical material, for any purpose and by any means throughout the world in perpetuity.

20. Where the prize is a trip, the prize does not include the cost of passports, airfares, visas, medical expenses, spending money, airport or hotel transfers, travel or personal insurance, items of a personal nature, meals or beverages, airport or port taxes, government taxes or levies, laundry, telephone calls, additional nights or room upgrades. The prize is non-transferable and not redeemable for cash. All components of the prize must be taken together.

21. It is a condition of accepting a travel prize that the winner may be requested to present a credit card upon arrival at the hotel/rental branch to cover all incidentals which may be incurred.

22. JUCY reserves the right to conduct security verification checks in relation to the prize winner at its absolute discretion. The prize winner may be required to sign a declaration confirming eligibility to accept the prize.

23. The prize winner is advised that tax implications may arise from prize winnings and independent financial advice should be sought prior to acceptance of the prize.

24. Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply within 30 days may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.

25. Claims for prizes must be made in the manner and within 30 days of JUCY contacting the winner. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

26. Prizes are non-transferable and there is no cash alternative. JUCY reserves the right to substitute prizes of equal, greater or less value at any time.

27. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades, petrol etc) as the case may be unless specifically stated, are the sole responsibility of the prize winner.

28. If for any reason this competition is not capable of running as planned including, but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of JUCY which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition, JUCY reserves the right in its sole discretion to cancel, terminate, modify or suspend the Competition.

29. By entering JUCY's online competitions you accept the following:-
- A complete release of Facebook by each entrant or participant
- Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with Facebook
- Disclosure that the participant is providing information to JUCY and not to facebook

30. All promotions are no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to JUCY and not to Facebook. This information will only be used to send subscribers updates from JUCY.

31. To the full extent permitted by law, JUCY will not be liable to the winner in respect of any claim for any loss, damage or injury whatsoever (including, without limitation, any consequential, indirect, special, punitive or incidental damages) or for any physical or mental injury suffered by the winner or friend as a result of or in connection with the Competition or by reason of the utilisation or application of any prize won in the competition.

32. JUCY respects privacy rights under the Privacy Act 1993 and is required to comply with the privacy principles in respect of the collection of personal information from individuals.

33. These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the non-exclusive jurisdiction of New Zealand courts.

 

#JUCYmoments Competition Terms and Conditions

  1. These terms and conditions together with any specific rules set out in the Competition notices below are the #JUCYmoments Competition Rules and apply to competitions on www.jucy.com.au/ or www.jucy.com.nz/ website or any of our partners marketing channels where the competition is promoted. By entering our #JUCYmoments Competition entrants agree to be bound by these rules.
  2. Rules specific to each Competition are displayed in a notice included on the www.jucy.com.au and www.jucy.com.nz web page posting for such Competition (" the Competition Notice") and are incorporated herein. In the event of a discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.
  3. JUCY PTY LTD (“JUCY”) reserves the right to cancel or amend the Competition, the Competition Notice or these Rules at any time without prior notice. Any changes will be posted either within the Competition Notice or these Rules. An announcement will also be made on our social media channels.
  4. JUCY's decision is final in the event of any dispute regarding the Rules, Competition Notice, results and all other matters relating to the contest. No correspondence or discussion will be entered into with JUCY and entrants.
  5. Employees of JUCY or any company involved in the Competition or any advertising agency or web company connected with JUCY or any such person's subsidiary or associated companies, agents or members of their families or households, are not eligible to enter the Competition. JUCY reserves the right to verify the eligibility of all entrants.
  6. All entrants will need to have been a JUCY customer and have a valid New Zealand or Australia passport, driver’s licence and international driver’s licence. Passport, ID and a driver’s license will be required to redeem the travel prize. Other identification may need to be shown at our partner's organisations.
  7. By entering the Competition, you confirm that all #JUCYmoments information and creative shared on social media is your own. Please ensure that all images and video assets shared in your entry are your own intellectual property and that you have permission to share any photo or videos featuring others.
  8. JUCY reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.
  9. If an entrant is disqualified from the Competition, JUCY in its sole discretion may decide to choose a replacement winner. In this event, an alternate entrant will be selected as the winner using the same criteria as the original entrant.
  10. Competition entries: Multiple #JUCYmoments entries are permitted.
  11. All entrants must ensure that their Instagram account is switched to the public during the Competition period (December 21, 2020 – campaign end).
  12. Proof of posting or emailing cannot be accepted as proof of delivery. JUCY cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other social platform causes outside its control.
  13. Entrants should note that unless stated otherwise, JUCY does not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material.
  14. You must share a photo or video multi-image carousel post on Instagram or Upload a video directly to Vloggi to enter the competition. The post must feature a destination that you explored in the content and a photo or video from your JUCY trip. Your entry must include #JUCYmoments on social feed to be eligible to win.
  15. All entrants must be following @jucyworldfor the chance to win the competition. 
  16. Competition entrants must have a valid driver's license or a parent with a valid license who can accompany them on the trip.
  17. The entrants' biographical details and names and photographs and audio-visual recordings of the entrant may be used for publicity purposes in all media by JUCY. Entrants agree that they must make themselves available for this purpose.
  18. All photos/video/ media submitted to JUCY becomes the intellectual property of JUCY to be used in this and any further advertising/promotions. by uploading your video or imagery to the #JUCYmoment campaign via Vloggi or tagging @jucyworld or #JUCYmoments you’re giving JUCY permission to share for promotional purposes.
  19. The Prize: One entrant in Australia will win a 100% booking refund of their most recent JUCY hire excluding additional costs outside of the original hire incurred such as excess reduction, speeding tickets, parking fines etc
  20. The Prize: One entrant in New Zealand will win a 100% booking refund on their most recent JUCY hire excluding additional costs outside of the original hire incurred such as excess reduction, speeding tickets, parking fines etc
  21. This competition is a game of skill campaign. Our judging panel will select the most creative #JUCYmoments entries as the final four (two in Au and two in NZ). JUCY Rentals will review all entries in the first week of each month and announce the four competition finalists on our @jucyworld Instagram Story as a story poll on shortly after. The finalist that receives the most votes on the 24-hour Instagram Story poll from our social followers will be deemed the #JUCYmoments winner.
  22. Where the prize is a trip, competitors agree that the winner will make themselves available on request for promotional photographs and video and that JUCY may transmit and authorise the transmission of the edited recording, together with their photos and biographical material, for any purpose and by any means throughout the world in perpetuity.
  23. Where the prize is a trip, the prize does not include the cost of passports, visas, medical expenses, spending money, airport or hotel transfers, travel or personal insurance, items of a personal nature, meals or beverages, airport or port taxes, government taxes or levies, laundry, telephone calls, additional nights or room upgrades. The prize excludes additional costs outside of the original hire incurred such as speeding tickets, parking fines etc. The prize is non-transferable and not redeemable for cash. All components of the prize must be taken together.
  24. It is a condition of accepting a travel prize that the winner may be requested to present a credit card upon arrival at the accommodation/rental branch to cover all any incidentals not included in the giveaway or for excess reduction purposes.
  25. Two finalists will be selected in this game of skill campaign based on the creativity of their #JUCYmoments entry. Our Instagram followers will decide the final winner and runner-up recipient via an Instagram Poll Story.
  26. JUCY reserves the right to conduct security verification checks to the prize winner at its absolute discretion. The prize winner may be required to sign a declaration confirming eligibility to accept the prize
  27. All taxes, insurances/excess reductions, transfers, spending money and other expenses (including meals or personal expenses, upgrades, petrol etc) as the case may be unless explicitly stated, are the sole responsibility of the prize winner.
  28. Claims for prizes must be made in the manner and within 30 days of JUCY contacting the winner. Failure to claim a prize within this time or in the way specified may result in disqualification and selection of an alternate winner.
  29. Prizes are non-transferable, and there is no cash alternative. JUCY reserves the right to substitute prizes of equal, greater or less value at any time.
  30. By entering JUCY's online competitions, you accept the following: 
     A complete release of Instagram and Facebook by each entrant or participant.
    - Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with Instagram and Facebook.
    - JUCY have the rights to edit and cut your video or imagery for promotional purposes.
  31. All promotions are in no way endorsed or administered by, or associated with, Instagram or Facebook.
  32. To the full extent permitted by law, JUCY will not be liable to the winner in respect of any claim for any loss, damage or injury during their trip. This without limitation, any consequential, indirect, special, punitive or incidental damages) or for any physical or mental injury suffered by the winner or friend as a result of or in connection with the Competition or because of the utilisation or application of any prize won in the competition.

  33. These terms and conditions shall be governed by and construed by the laws of Australia and shall be subject to the non-exclusive jurisdiction of Australian courts.